Seek medical advice if you develop symptoms and have been in close contact with a person known to have COVID-19.

Call ahead before coming to any provider office, clinic, urgent care or emergency room. If it is a life-threatening emergency, call 9-1-1.


 

What is Our Visitor Policy?


To protect the safety of our patients and colleagues, DCHC has the following visitor restrictions in place:

Effective June 24th, DCHC has the following visitor restrictions.

All Visitors

  • Must pass screening guidelines at designated entrances. Visitors may be asked to wait at the entrance until visiting restrictions are verified with the patient’s nursing unit or provider.
  • Are required to wear a facemask while in the building, regardless of symptoms.
  • Must be 16 years of age or older. Exceptions may be permitted in case of a patient imminently dying.

If the patient is COVID-19 positive or is a COVID-19 person under investigation (PUI), visitors will not be permitted (except in the case of a patient imminently dying). No visitors are allowed for COVID-19 positive or PUI patients (except in the case of a patient imminently dying).

Guardians of, or attendants for, vulnerable adult/pediatric patients are allowed to remain with the patient during his or her care, as clinically allowed, or in lobbies/waiting areas. A vulnerable patient is one who is younger than 18 years of age, or an adult with physical or mental conditions that make it difficult for the patient to access or direct his / her care, or to understand diagnosis information or care instructions. This would include language barriers.

ADULT PATIENTS

Emergency Care Patients

  • One visitor is allowed with the patient.

Hospital Inpatients

  • One visitor per patient is allowed.

Outpatient Clinic and Testing Patients

  • One visitor is allowed with the patient.

Surgery and Procedure Patients

  • One visitor is allowed with the patient.

PEDIATRIC PATIENTS (age 18 and under)

Hospital Inpatients

  • Two visitors are allowed per patient.

Surgery and Procedure Patients

  • Two visitors are allowed per patient.

Outpatient Clinic and Testing Patients

  • Two visitors are allowed with the patient.

What Should You Do If You Think You Have COVID-19?


  • If you feel sick with fever, cough, or difficulty breathing, contact your health care provider.
  • Share your symptoms with your provider and let them know if you have been in close contact with a person known to have COVID-19.
  • Your provider may refer you to a COVID-19 testing location.

What To Do If You Have An Existing Appointment?


  • Many patients have received communications about their existing appointments. If you have questions, please call ahead to your provider before going in. They will share instructions with you.
  • Many of our providers are offering Virtual Care visits, please contact your provider’s office for details.

What is DCHC Doing For Our Patients and Colleagues?


The ongoing global spread COVID-19 is an emerging, rapidly evolving global public health concern. We are continuously working with the Centers for Disease Control and Prevention (CDC) along with state and local authorities to protect your health, the health of our colleagues and the communities we serve.

Steps we are taking to ensure we protect patients and colleagues in all our care sites, include:

  • Encouraging those who are ill with fever, cough or shortness of breath to call ahead to our care sites and requiring colleagues who feel ill to stay home;
  • Following CDC guidelines for use of personal protective equipment (such as masks and gowns);
  • Restricting visitors;
  • Signage at entry points;
  • Screening all visitors and staff upon entry to the facility; and
  • Developing alternative locations for ill patients to get care.

Precautions You Can Take


You can take precautions to help prevent the spread of COVID-19. If you are sick with COVID-19, or suspect you are infected with the virus that causes COVID-19, follow the steps below to help prevent the disease from spreading to people in your home and community:

  • Stay home except to get medical care
  • Call ahead before visiting your doctor
  • Separate yourself from other people and animals in your home
  • Wear a facemask when seeking medical care
  • Cover your coughs and sneezes
  • Wash and sanitize your hands often
  • Avoid sharing personal household items
  • Clean all “high-touch” surfaces everyday
  • Monitor your symptoms

Screening


Call your health care provider if you feel sick with fever, cough, or difficulty breathing. Please let your provider know if you have been in close contact with a person known to have COVID-19. Your health care professional will evaluate you to determine if you need to be tested for COVID-19.

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